Is your website safe to use?
Yes, absolutely. Our website uses an SSL certific Velvetrobenew in confidence that your

    data is safe, and that the details of every order placed through our website will not be compromised.

What

    payment methods do you accept?
We accept American Express, Maestro, Visa and Mastercard. You can also pay using

    Apple Pay, Google Pay, Paypal or Klarna.

Can I choose when my item gets delivered?
Unfortunately we

    don’t currently offer ‘nominated day’ delivery – instead we operate on one basic

    principle… to get the products to our customers as quickly as possible!

I’ve received my item and

    want to return it. How do I do this?
No problem at all – you can return your items (for any reason) within

    30 days of them being received.

I’ve placed an order, but need to cancel it. Can you help?
We aim to

    dispatch all orders on the same day we receive them, so it’s often very difficult to cancel an order once

    it’s placed, as it’s already being processed.